Contact Viking Bateaux
For a group quote, a stag or hen party or a logistics question, our team replies quickly
Choose your contact channel
For a quick question, a group quote or trip info, pick the channel that works for you. Our team is reachable directly from Vallon-Pont-d'Arc, in season and off-season.
By email
Reply within 24-48h contact@viking-bateaux.com
Ideal for group quotes, stag/hen parties, detailed requests
On site
Free parking 416 Route des Gorges
07150 Vallon-Pont-d'Arc
Our base in Vallon-Pont-d'Arc
Our base sits on the Route des Gorges, at the entrance to the village of Vallon-Pont-d'Arc and 5 minutes from The Pont d'Arc. You'll find free parking on site, direct river access and a return shuttle included.
Ask your question via the form
Reply within 24h in season (April-September), 48-72h off-season. For an urgent enquiry, use the phone. To book a descent, use the "Booking" button at the top of the site.
Our opening hours
April to June
Mid-season
9am - 6:30pm, every day
Email reply within 24h
July and August
Peak season
8am - 8pm, every day
Phone preferred
October & off-season
Base closed
Reachable by email and phone
Reply within 48-72h
Frequently asked questions
1 How do I book a descent online?
Click the "Booking" button at the top right of every page. You get a preferential online rate (up to -20 % on some trips). The form above is not for booking: it’s for enquiries, group quotes or specific questions.
2 How do I book for a group of more than 10 people?
Use the form above with "Group quote" as the subject, or call us directly. We offer a good group rate from 10 people. For stag and hen parties, we have a dedicated package.
3 What’s your cancellation policy?
In case of flooding or a storm with a prefectural ban on paddling, your descent is postponed or fully refunded. For cancellations on your side, our terms are detailed in our T&Cs (link in the footer).
4 Do you offer gift vouchers?
For now, we don’t offer electronic gift vouchers. Contact us directly by email or phone, we handle requests on a case-by-case basis.
5 Do you speak English?
Yes, our team welcomes many international visitors. The briefing can be given in English. The site also has an English version.
6 How do I get there by public transport?
The closest station is Montélimar (45 min by car). Seasonal shuttles run from Aubenas and Montélimar. We can advise you by phone depending on your starting point.