Book online
Contact Viking Bateaux

Contact Viking Bateaux

Group quote, stag/hen parties, logistics questions, trip info: our team replies quickly

Several ways to reach us

The contact that suits you

For a quick question, a group quote or trip info, pick the channel that works for you. Our team is reachable directly from Vallon-Pont-d'Arc, in season and off-season.

By phone

Immediate answer in season

04 75 88 08 87
07 85 63 85 83

By email

Reply within 24-48h

contact@viking-bateaux.com
Ideal for group quotes, stag/hen parties, detailed requests

On site

Free parking

416 Route des Gorges
07150 Vallon-Pont-d'Arc

Find us

Our base in Vallon-Pont-d'Arc

On the Route des Gorges, at the entrance to the village of Vallon-Pont-d'Arc, 5 minutes from The Pont d'Arc. Free parking on site, direct river access, return shuttle included.

Write to us

Ask your question via the form

Reply within 24h in season (April-September), 48-72h off-season. For an urgent enquiry, use the phone. To book a descent, use the "Booking" button at the top of the site.

* Required fields
When to reach us

Our opening hours

April to June

Mid-season
9am - 6:30pm, every day
Email reply within 24h

July and August

Peak season
8am - 8pm, every day
Phone preferred

October & off-season

Base closed
Reachable by email and phone
Reply within 48-72h

Before writing to us

Frequently asked questions

1 How do I book a descent online?

Click the "Booking" button at the top right of every page. You get a preferential online rate (up to -20 % on some trips). The form above is not for booking: it’s for enquiries, group quotes or specific questions.

2 How do I book for a group of more than 10 people?

Use the form above with "Group quote" as the subject, or call us directly. We offer a good group rate from 10 people. For stag and hen parties, we have a dedicated package.

3 What’s your cancellation policy?

In case of flooding or a storm with a prefectural ban on paddling, your descent is postponed or fully refunded. For cancellations on your side, our terms are detailed in our T&Cs (link in the footer).

4 Do you offer gift vouchers?

For now, we don’t offer electronic gift vouchers. Contact us directly by email or phone, we handle requests on a case-by-case basis.

5 Do you speak English?

Yes, our team welcomes many international visitors. The briefing can be given in English. The site also has an English version.

6 How do I get there by public transport?

The closest station is Montélimar (45 min by car). Seasonal shuttles run from Aubenas and Montélimar. We can advise you by phone depending on your starting point.