Article 1 – Preamble
Viking SMR (hereinafter "the Publisher"), mindful of individual rights and in the spirit of full transparency, has implemented a privacy policy setting out how the personal data of users of the website https://www.viking-bateaux.com/ (hereinafter "the Website") is collected and processed, the purposes pursued by this processing, and the means of action available to individuals so that they can best exercise their rights.
Personal data means any information concerning an identified or identifiable natural person, directly or indirectly, in particular by reference to a name, identification number, or one or more specific elements relating to their physical, physiological, genetic, mental, economic, cultural or social identity.
This privacy policy supplements the legal notice and the general terms of use that users can consult on the following page: Legal notice.
1.1. Definitions
User (hereinafter "the User"): any internet user connecting to and using the website. All internet users who connect to, browse, read, view and use the website are considered users.
Article 2 – Personal data management
The User is informed of the regulations concerning marketing communication, the French Law of 21 June 2014 on confidence in the digital economy, the French Data Protection Act (Loi Informatique et Libertés) of 6 August 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).
Article 3 – Data collected
Data is only collected and processed with the consent of the User owner of the data and is limited to what is strictly necessary. Each time personal data is collected, the User is informed that their data is being collected and for what reasons. The collection and processing of data is carried out to meet one or more predetermined objectives, and only the data necessary for the proper execution of the objectives pursued by the website is collected (data minimisation).
The personal data collected on the website is as follows:
- IP address
- Contact details (for example, name, email address, phone number)
This data is collected when the User performs one of the following operations on the website:
- When the User connects to the website
- When the User submits a contact form
Article 4 – Purposes of data collected
– The IP address is collected for statistical purposes, to manage the optimisation of the website, and to prevent and combat computer fraud in the event of abnormal use of the website's forms. The IP address is collected in order to determine the city from which the User connects. It is immediately anonymised after use, and the website Publisher cannot therefore in any way identify a natural person through this means.
– Contact details are collected when a contact form is submitted, for managing relations with the User and, where applicable, for managing quotes or orders.
The phone number and email address are collected to offer optional commercial offers or to carry out optional communication campaigns according to the User's preferences expressed before sending the personal data.
– The email address is collected to carry out optional satisfaction surveys based on the User's preferences expressed before sending the personal data.
Article 5 – Data transmission
The Publisher does not market Users' personal data, which is therefore used only out of necessity or for statistical and analytical purposes. Personal data collected by the website is not transmitted to any third party and is only processed by the website Publisher.
The Publisher undertakes not to process, host or transfer information collected about its Users to a country located outside the European Union or recognised as "inadequate" by the European Commission without first informing Users. However, the Publisher remains free to choose its technical and commercial subcontractors, provided they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
Personal data may nevertheless be shared with third-party companies, exclusively within the European Union, in the following cases:
– When the website uses the services of providers for support, advertising or online payment services. These providers have limited access to the User's data, in the context of providing these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data.
– If required by law, the website may transmit data in response to complaints filed against the website and to comply with administrative and judicial procedures.
Article 6 – Data retention
The Publisher will retain Users' data in a secure environment for the duration necessary to achieve the purposes for which it was collected and in compliance with applicable regulations.
To the extent reasonably necessary or required to comply with legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce terms and conditions, the Publisher may also retain certain information for an additional period.
Article 7 – Data security
The Publisher undertakes to take all necessary precautions to preserve the security of the information and in particular to ensure that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of Users' information comes to the Publisher's attention, the Publisher must inform Users as soon as possible and communicate the corrective measures taken. Furthermore, the website does not collect any "sensitive data".
Within the limits of their respective attributions and for the purposes set out above, the main persons likely to have access to Users' data are primarily the Publisher's customer service agents.
Article 8 – User rights
In accordance with current European regulations, Users of the website have numerous rights related to personal data. Users have in particular the right to access their data, to correct any errors, and the right to have personal data erased, to limit its processing or to object to it. Users also have the right to withdraw their consent, to object to receiving commercial prospecting documents in the future, and in certain circumstances, the right to ensure that information is transferred to the Users or to a third party.
– Right of access, right of rectification: The User has the right to access the personal data the Publisher holds about them, to have their personal data rectified if it is inaccurate, outdated or incomplete.
– Right to erasure, right to be forgotten: The User has the right to have their data erased or deleted. This right may however be limited by a legal reason or a legitimate interest of the Publisher to retain the personal data.
– Right to object: The User has the right to request the limitation of or to object to the processing of their data by the website, without the website being able to refuse, except by demonstrating the existence of legitimate and compelling reasons that may prevail over the interests and rights and freedoms of the User.
– Right to withdraw consent for data processing based on consent: The User may withdraw their consent to the processing of their data at any time when this processing is based on consent.
– Right to data portability: The User has the right to move, copy or transfer data held by the website to another website. This right applies only to data provided by the User and when this data is subject to automated processing based on their consent or on a contract.
– Right to determine the fate of data after death: The User may organise what should happen to their data collected and processed upon their death and choose, if they wish, whether the Publisher must communicate their data to a previously designated third party.
8.1. Exercising rights
If the User wishes to know how the Publisher uses their personal data, or to request that it be rectified, to object to its processing or to have it deleted, they may contact the Data Protection Officer, who is available to Users for any questions relating to the protection of personal data.
Any request must be accompanied by a photocopy of a valid signed identity document and mention the address at which the Publisher can contact the requester. The response will be sent within one month of receipt of the request. This one-month period may be extended by 2 (two) months if the complexity of the request requires it.
Requests to delete personal data will be subject to the obligations imposed on the Publisher by law, in particular regarding the retention or archiving of documents.
8.2. Complaint
If the data controller decides not to respond to the User's request, and the User wishes to contest this decision, or if they believe that any of the rights listed above have been infringed, they have the right to refer the matter to the CNIL (Commission Nationale de l'Informatique et des Libertés — the French data protection authority) or any competent court.
Users may file a complaint with the supervisory authorities, in particular the CNIL, at the following address: https://www.cnil.fr/.
Article 9 – Data Protection Officer
The role of the Data Protection Officer is to ensure the proper implementation of national and supranational provisions relating to the collection and processing of personal data. They may also be referred to as DPO (Data Protection Officer).
The User is informed that the following person has been appointed Data Protection Officer by the website Publisher: Camille Sarrazin. The Data Protection Officer can be contacted by email at: contact|at|viking-bateaux.com or by post at: Route des Gorges – 07150 Vallon Pont d'Arc – France.
Article 10 – Changes to the privacy policy
This privacy policy may be consulted at any time by Users of the website. The Publisher reserves the right to modify it in order to guarantee its compliance with current law. Users are therefore invited to consult this privacy policy regularly in order to stay informed of any changes that may be made.
This privacy policy was last updated on: 15/04/2026.